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Odleans Digital agency

Privacy Policy

odleans > Privacy Policy

Last Updated: October 26, 2024

1. Introduction

Welcome to Odleans Digital Agency (“we,” “our,” “us”). We are a creative and strategic design studio dedicated to helping brands grow through impactful digital experiences. Your privacy is critically important to us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.odleans.com (the “Site”), use our services, or enroll in our courses and mentorship programs.

By using our Site and services, you consent to the data practices described in this policy.

2. Information We Collect

We collect information that you provide directly to us and information about your use of our Site.

A. Personal Information You Disclose to Us:

  • Contact and Identifiers: When you fill out a contact form, request a quote, or sign up for our newsletter, we collect your name, email address, phone number, and company name.

  • Project Information: When you become a client, we collect information necessary for project execution, such as project briefs, brand assets, and communication records.

  • Payment Information: For billing purposes, we collect billing addresses and payment information. All payments are processed by our third-party payment processors (e.g., Stripe, PayPal), and we do not store your full credit card details on our servers.

  • Educational Data: When you enroll in our courses or mentorship, we collect your student profile information, coursework submissions, and feedback.

B. Information Collected Automatically:

  • Usage Data: We automatically collect information about your interaction with our Site, such as your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and the dates/times of your visits.

  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze trends, and administer the Site. You can control the use of cookies at the individual browser level.

3. How We Use Your Information

We use the information we collect for the following business purposes:

  • To Provide and Manage Our Services: To deliver our design, development, and consulting services, and to manage your account as a client.

  • To Deliver Educational Programs: To administer your enrollment in our courses, provide mentorship, and track your progress.

  • To Communicate With You: To respond to your inquiries, send you project updates, administrative information (e.g., invoices), and information about changes to our terms, conditions, and policies.

  • For Marketing and Promotions: With your consent where required by law, to send you promotional communications about our services, courses, and company news. You can opt-out of these communications at any time.

  • For Business Analytics: To analyze how our Site and services are used, to monitor and analyze trends, and to improve the functionality and user experience of our offerings.

  • For Security and Fraud Prevention: To protect our Site, services, and business operations.

4. Legal Basis for Processing (For EEA & UK Users)

If you are from the European Economic Area (EEA) or the UK, our legal basis for collecting and using your information is:

  • Performance of a Contract: To fulfill our obligations to you as a client or student.

  • Your Consent: For sending marketing communications. You can withdraw your consent at any time.

  • Legitimate Interests: For our administrative, security, and analytics purposes, where our interests are not overridden by your data protection rights.

5. How We Share Your Information

We do not sell, trade, or rent your Personal Information to third parties. We may share your information in the following situations:

  • Service Providers: We share information with trusted third-party vendors who perform services on our behalf, such as:

    • Hosting & Infrastructure: Amazon Web Services (AWS)

    • Analytics: Google Analytics

    • Communication: Mailchimp (for newsletters)

    • Project Management: Asana, Slack

    • Payment Processing: Stripe, PayPal

  • Legal Obligations: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

  • Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

6. Data Retention

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Policy, including to fulfill contractual obligations, provide services, and comply with our legal and tax obligations.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access and Portability: The right to request copies of your personal data.

  • Rectification: The right to request that we correct any information you believe is inaccurate.

  • Erasure (“Right to be Forgotten”): The right to request that we erase your personal data, under certain conditions.

  • Restrict Processing: The right to request that we restrict the processing of your personal data.

  • Object to Processing: The right to object to our processing of your personal data.

  • Withdraw Consent: Where we rely on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at hello@odleans.com. We will respond to your request within 30 days.

8. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information from accidental loss, unauthorized access, use, alteration, and disclosure. These include encryption, secure socket layer (SSL) technology, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.

9. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. We ensure that appropriate safeguards, such as Standard Contractual Clauses, are in place to protect your data when it is transferred internationally.

10. Children’s Privacy

Our Site and services are not directed to individuals under the age of 16. We do not knowingly collect Personal Information from children under 16. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us, and we will delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Odleans Digital Agency
Email: hello@odleans.com